Top story · Local · 12:09
Sheffield IT Support Service: Network Documentation Done Right
The first time I was called to a Sheffield manufacturer during a line stoppage, they handed me a floorplan with scribbles for cables, half a Visio printed years ago, and three different router configs with the same file name. The outage itself took fifteen minutes to fix. The next four hours were spent deciphering what someone meant by “server room patch 3 to floor 2 AP5.” That day reinforced a simple lesson: when network documentation is sloppy, everything else gets harder